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Common Questions

Have additional questions or concerns?  Call us at 202-629-8340, we'll be happy to assist you. 

  • Why do we need to have a consultation?

    Our free consultation allows us to understand your specific needs, objectives, and expectations. We gain insights into your industry, target audience, competitive landscape, and overall marketing goals.


    Every client is unique, and their marketing requirements vary.  Whether it's branding, digital marketing, advertising campaigns, or other services, understanding your needs enables us to offer customized solutions.

  • What sets your marketing company apart from others?

    What sets 1010 Marketing apart is our focus on serving small to medium businesses, start-ups, and non-profits. We understand the unique challenges and opportunities faced by organizations of this size. 


    Our tailored approach ensures that we can provide personalized strategies and solutions that truly resonate with our clients' needs and goals. By honing in on this niche market, we can offer a level of expertise and attention to detail that sets us apart.


    With 1010 Marketing, clients can expect a partner who understands their specific requirements and is committed to helping them achieve success in their respective industries. 

  • Do you require a signed agreement?

    Yes, we do require a signed agreement before commencing any work with our clients. This agreement serves as a formal understanding between 1010 Marketing and our client, outlining the scope of work that we will provide. It also includes details regarding the investment required for our services, as well as our payment policy and payment schedule.


    By having a signed agreement in place, both parties can have clear expectations and a mutual understanding of the terms of our engagement. This ensures transparency and helps prevent misunderstandings throughout the duration of our partnership.

  • How do you handle communication and collaboration with clients?

    At 1010 Marketing, we understand the importance of effective communication and collaboration with our clients. We utilize a combination of communication channels to ensure seamless interaction and engagement throughout the duration of our projects. 


    Depending on the specific requirements of the project or campaign, we leverage various communication methods including email, phone calls, digital communications platforms, and virtual meetings.


    Ultimately, our approach to communication and collaboration is adaptable and tailored to the specific needs of each project or campaign. By offering a diverse range of communication channels, we aim to foster open dialogue, maintain transparency, and ensure that our clients feel fully supported throughout their journey with us.

  • Can you accommodate our timeline and deadlines?

    Certainly, at 1010 Marketing, we understand the significance of meeting our clients' timelines and deadlines. Depending on the scope of work and the complexity of the project, we will make every effort to accommodate your specific timeline and deadlines. 


    We recognize that each project comes with its own unique set of requirements and timeframes. Therefore, we work closely with our clients to establish realistic timelines that align with their objectives and expectations. Our team is committed to delivering high-quality results within the agreed-upon timeframe.


    It's important to note that most projects require a certain amount of time to complete properly. Rushing through a project can compromise quality and effectiveness. However, in cases where our clients require expedited delivery, we may offer rush services for an additional fee.


    Our priority is to ensure that we deliver exceptional results while respecting your timeline and deadlines. By maintaining open communication and proactive project management, we strive to meet or exceed your expectations every step of the way.

  • What is your payment policy?

    Our payment policy at 1010 Marketing ensures a fair and transparent process for our clients. 


    We require a 50% down payment to initiate your campaign, demonstrating our commitment to delivering results from the outset. 


    The remaining 50% is due upon completion of the campaign, after it has been fully produced, approved by you, and before it is uploaded or provided to you. 


    This approach aligns with our dedication to delivering high-quality services and ensures that both parties are satisfied with the final product before the project is concluded. 


    By adhering to this payment structure, we maintain accountability and uphold our promise to deliver exceptional results for your business or organization.


    All major credit cards are accepted.  Invoices are sent digitally for payment through PayPal or Square. A 3% service fee is charged for all credit card payments.

  • How do you measure the success of your campaigns?

    We prioritize the measurement of campaign success by aligning our strategies with your specific goals and expectations. During our initial consultation, we delve into your objectives to ensure a clear understanding of what you aim to achieve. This allows us to tailor our campaigns accordingly, keeping your end goals at the forefront of our planning process.


    Throughout the campaign's lifecycle, we implement various analytics and measurement tools to gauge its performance effectively. Depending on the nature of the campaign and the mediums utilized, we can provide detailed insights into key metrics such as engagement rates, conversion rates, website traffic, social media reach, and more.


    These analytics enable us to assess the effectiveness of our strategies and make data-driven optimizations as needed. By continuously monitoring performance metrics, we ensure that your campaign is on track to meet or exceed your expectations. Our commitment to transparency means that you'll receive regular updates and reports on the progress of your campaign, allowing for informed decision-making and ongoing refinement of our approach.


    Ultimately, our success is measured by your success. We strive to deliver tangible results that align with your objectives and drive meaningful outcomes for your business or organization.

  • How do you ensure that our brand message is consistent across different marketing channels?

    Ensuring consistency of your brand message across different marketing channels is paramount for maintaining brand integrity and maximizing impact. This is where partnering with a marketing company like ours becomes invaluable. 


    At 1010 Marketing, we specialize in implementing strategies that uphold the coherence of your brand identity across various channels. We understand that consistency goes beyond just visual elements; it encompasses the entirety of your brand's "voice" and personality. 


    Through meticulous planning and execution, we work to maintain a unified look, feel, and tone across all marketing materials, whether it's social media content, email campaigns, website design, or traditional advertising. This consistency not only reinforces brand recognition but also fosters trust and loyalty among your audience.


    By entrusting us with your marketing efforts, you can be confident that your brand message will remain consistent and cohesive, resonating with your target audience across every touchpoint. Our dedication to maintaining brand integrity ensures that your brand remains memorable, impactful, and distinct in the minds of consumers.

  • Do you offer ongoing support and maintenance for campaigns?

    Yes, we offer ongoing support and maintenance for campaigns. We are always available to provide support and maintenance. Our websites are built as content management systems, so our clients can make updates themselves. However, if our clients prefer, we can provide updates and support as needed. Additionally, every social media campaign includes ongoing monthly meetings, and traditional media campaigns include quarterly discussions with monthly check-ins to ensure continued success and address any evolving needs.

  • How do you determine pricing for your services?

    We determine pricing for our services by considering the unique aspects of each project or campaign. For branding and website creation work, we typically base our pricing on a set hourly rate, which then equates to a set fee for the entire project. This approach allows us to accurately estimate the time and resources required to complete the project while ensuring transparency and fairness in pricing.


    When it comes to social media campaigns, our pricing is based on the specific work involved. Factors such as the number of postings, the type of content created, and any additional services required all play a role in determining the final price. This ensures that clients only pay for the services they need and that the pricing reflects the actual effort involved in executing the campaign effectively.

  • Can you work within our budget constraints?

    Yes, we can certainly try to work within your budget constraints. However, it's important to keep in mind that creating a successful campaign requires proper research, strategic planning, and execution, all of which require time and resources—equating to money. While we will do our best to accommodate your budget, it's essential to ensure that adequate resources are allocated to achieve the desired outcomes effectively. We're committed to finding creative solutions that align with your budget while still delivering impactful results for your campaign.

  • What is your team's expertise and experience?

    Our team brings over 25 years of extensive expertise in marketing, media, and advertising to the table. We have a proven track record of success in delivering results-driven strategies across various industries. 


    Our collective experience spans graphic design, social media management, website design, and more. 


    What sets us apart is our unique blend of consultative advertising sales expertise coupled with our ability to craft innovative and compelling creative concepts for our clients. This combination allows us to not only understand the needs of our clients but also to develop strategic solutions that effectively communicate their message and drive results. 


    With our wealth of experience and diverse skill set, we are well-equipped to meet the unique needs of your project and exceed your expectations.

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